Privacy & Policy

Last modified: October 14, 2025

Introduction

This Privacy Policy describes how the Ghana CORS Payment Portal ("we," "us," or "our") collects, uses, and protects your personal information when you use our geodetic services platform. The Ghana CORS Payment Portal is operated in collaboration between GMX Systems Ghana Ltd., the Ghana Lands Commission, and the Licensed Surveyors Association of Ghana (LISAG).

By using our Services, you agree to the collection and use of information in accordance with this policy. We are committed to protecting your privacy and ensuring the security of your personal information.

Information We Collect

Personal Information

We collect the following personal information when you register and use our services:

  • Account Information: Name, company name, email address, phone number, postal address
  • Professional Credentials: Surveyor license number, VAT number, LISAG membership details
  • Job Information: Project details, location data, regional office associations, point calculations
  • Payment Information: Billing details, transaction records, payment method information
Technical Information

We automatically collect certain technical information when you use our platform:

  • IP address, device type, browser information
  • Usage patterns, access times, pages visited
  • RINEX file downloads and VRS data requests
  • System performance and error logs

How We Use Your Information

We use your personal information for the following purposes:

  • Service Provision: Processing job requests, generating RINEX data, providing VRS services
  • User Management: Account creation, authentication, license verification with LISAG
  • Payment Processing: Billing, payment collection, receipt generation
  • Quality Control: Submission validation, measurement verification by SMD
  • Communication: Service notifications, technical support, system updates
  • Compliance: Meeting regulatory requirements set by Ghana Lands Commission

Information Sharing

We share your information only with authorized parties as necessary for service delivery:

  • Ghana Lands Commission: For regulatory oversight and grid definition validation
  • LISAG: For surveyor credential verification and approval
  • SMD: For quality control and measurement validation
  • Payment Processors: For secure transaction processing
  • Technical Partners: For system maintenance and CORS network operations

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy.

Data Security

We implement appropriate security measures to protect your personal information:

  • Encrypted data transmission and storage
  • Secure access controls and authentication
  • Regular security audits and monitoring
  • Limited access to personal information on a need-to-know basis

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations:

  • Account Information: Retained while your account is active and for 7 years after closure
  • Job Records: Retained for 10 years for regulatory compliance
  • Payment Records: Retained for 7 years for tax and audit purposes
  • Technical Logs: Retained for 2 years for system optimization

Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your information (subject to legal requirements)
  • Portability: Request transfer of your data to another service
  • Restriction: Request limitation of processing in certain circumstances

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking

We use cookies and similar technologies to improve your experience on our platform:

  • Essential Cookies: Required for basic functionality and security
  • Performance Cookies: Help us understand how you use our services
  • Functional Cookies: Remember your preferences and settings

You can manage cookie preferences through your browser settings, though this may affect some functionality.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the "Last modified" date. Your continued use of our services after any changes indicates your acceptance of the updated policy.

Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

  • Email: privacy@ghanacorsnet.com
  • Address: Accra, Greater Accrea
  • Phone: +233242133760